Dr. Oteker Marmor Kuchen with Glaze Dr. Oetker

Professionally packed and fast shipping

Thanks to our longstanding association with UPS FedEx DHL, and other leading international carriers, we are able to offer a variety shipping options. Our warehouse employees will pack all goods to our exacting specifications. Your goods will undergo an exhaustive examination before they will be safely packaged prior to being sent out. Every day we ship thousands of packages to clients across many countries. This shows that we're committed to becoming the biggest online retailer in the world. The warehouses are located located in Europe as much as they are in the USA.

Note: Orders with more than one product are assigned a particular processing time, based on the individual product.

Prior to shipment, we check the item thoroughly. The majority of orders will be delivered within 48 hours. It is expected that delivery will take between 3 and seven days.

Returns

The stock market is always changing. It is not managed entirely by us, since we are involved with multiple entities, including the factory and the storage. The actual stock levels can fluctuate at any point. It is possible that your order will be out of stock once the order is placed.

Our policy is valid for 30 days. If 30 days have passed from the date you purchased the item, we will not be able to offer you a return or exchange.

Your item should be in its original packaging and be unused. The item must be in the original packaging.